Microsoft (NASDAQ:MSFT) shed a little bit of light on the problems it had sending out the first update for its Windows Phone 7 software, but it has still suspended updates to Samsung phones while it works out the issue.
Ironically, the update was designed to improve the software update process rather than add features that people have been waiting for, like cut and paste.
In a blog post late on Wednesday, Microsoft said that 90% of people who received an update notification installed the software successfully.
Nearly 5% of people who had a problem did so because they had a bad Internet connection or insufficient computer storage space, Microsoft's Michael Stroh wrote in the blog post.
A "technical issue" is affecting the update process for a "small number" of Samsung phones, he said. As a result, Microsoft has briefly suspended updates to Samsung phones until it can correct the problem, he said.
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